Trading Policy

LLC "Modus" – Trade Policy

Rules and Conditions

Name: LLC "Modus"
ID Code: 245565669
Address: Batumi Pushkin 18/20
Phone: 032 2 06 01 01
Email: [email protected]
Website: www.modus.ge

Legal Warranty

The seller must provide goods according to the contract.
Goods comply if matching description and sample.
If description missing goods must match intended use.
Goods have 2 year legal warranty.
Buyer may request repair replacement or refund.
Repair and replacement are primary rights.
Repair must be done in reasonable time.
Repair includes all costs.
Buyer may reduce price or cancel contract if:

repair impossible
repair delayed
repair inconvenient

Buyer may request damages.
Minor defect cannot cancel contract.
Defect within 6 months presumed original.
Wrong installation counts as defect.
Warranty not for companies.
Warranty valid in Georgia.

Warranty Invalid If

warranty expired
item not identifiable
serial number damaged
seal removed
physical damage
liquid damage
voltage damage
network problems
third party repair
commercial use
missing parts

Store Delivery

Delivery max 20 days
Return 3 days
Sale items not returned
Personal goods not returned
Storage 30 days
Tbilisi ≥1000 GEL free
Batumi ≥700 GEL free
No floor delivery

Online Delivery

Delivery max 30 days
Tbilisi ≥500 GEL free
Batumi ≥500 GEL free
Auto delivery price
Store pickup available

Online Return

Return within 14 days
From delivery date
Unused product
Original packaging
Damaged package refused
Custom products not returned
Sealed products not returned

Refund

Refund within 14 days
Same payment method
Return within 7 days

Appendix 1

Order Date:
Delivery Date:
Customer Name:
Customer Address:
Signature:
Form Date: